Are you involved in a conflict at work?

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Resolve complex and entrenched situations through effective conflict facilitation with mediation.


This service is only available in German, French and Spanish

Mediation

  • improves communication between parties through dialogue facilitation. 
  • is a structured, efficient and future-oriented. 
  • is consensual out-of-court procedure for resolving disputes.
  • enables discreet and confidential solutions. 
  • under certain circumstances, it may suspend the commencement and continuation of limitation periods and other deadlines related to the assertion of rights and claims affected by the mediation.


Appropriate in a professional context in case of

  • avoided or destructively managed conflicts are blocking collaboration.
  • discreet, cost-effective and confidential solutions are being sought in the workplace.
  • team conflicts, workplace bullying, personnel development issues, generational conflicts and business succession.
  • you do not wish to go to court or continue legal proceedings, but instead want to define your own outcome and develop an individual solution.


The parties consist of 

  • at least two individuals who are in conflict with one another 
  • are legally and practically capable of engaging in negotiations. 
  • They have the intention to resolve the conflict through dialogue
  • freely choose their mediator(s). 
  • They participate in mediation on a voluntary basis.
  • develop, with my support, a mutually agreed solution for which they themselves take responsibility.

As a mediator

  • I foster communication between the parties using recognized and proven methods.
  • I guide the mediation process in a systematic and structured manner toward a solution that is jointly developed and fully owned by the parties themselves.
  • I am responsible for the framework and the proper conduct of the mediation, including ensuring fairness throughout the process.

 
I act in an all-party, neutral, and facilitative manner and am bound by strict confidentiality. As a professionally trained facilitator, I am officially registered as a mediator with the Federal Ministry of Justice.

Through my many years of international experience, I am able to integrate multicultural perspectives into the mediation process.

Do you want to know more?

Please contact me. 

+43 660 399 69 74 & [email protected]


Go for impact 

empowering people

Hélène Cuenod MA

+43 660 399 69 74

[email protected]

Kollergasse 17
1030 Vienna
Austria